Privacy
This site is a set of static pages. It has no accounts, no comment section and no advertising; its visit recordings by PostHog are described below.
What these pages collect
Very little. No cookie is set by this site, no script except PostHog (described below) reports your visit to anyone else, and every font, image and stylesheet is served from this domain, so loading a page here does not make a request to any other company.
Calls and bookings: when you tap a phone, text, email or booking link on this site, our own analytics stores the IP address of that visit together with the action, so we can see roughly where requests come from. We keep it for 90 days, use it for nothing else, and never sell or share it.
Visit recordings: this site also uses PostHog, a service of PostHog Inc. in the United States, to see how visitors use it. Its script is served from this domain, and what it records is passed on from here to PostHog. It records the pages you view, where you click and how far you scroll, your device and browser type, page-speed measurements, and a replay of the visit in which anything typed into a field is hidden. It sets no cookies; its session data stays in the storage of your open browser tab and is cleared when the tab closes. PostHog receives your IP address, keeps it with this data and uses it to estimate your approximate location. If your browser sends Do Not Track or Global Privacy Control, nothing is recorded. We use it only to improve this site and never sell it; PostHog keeps recordings for 30 days and other usage data for up to one year.
What the host records
The site is hosted on Cloudflare Pages, which keeps ordinary server logs — IP address, time, page requested, user agent — as part of delivering and protecting the site. We do not combine those logs with anything else and we do not use them for advertising.
What happens when you contact us
If you telephone Old City Cold Storage Co., we keep what you tell us for as long as it takes to book, carry out and warrant the work: your name, the address of the appliance, the fault, and what was done about it. We do not sell it, rent it or pass it to a marketing service.
Asking us about your details
Telephone the shop on +1 (904) 604-7755 and ask. If you would like your details removed after a job is out of warranty, say so and we will remove them.